Support
Need help? Email support@mealpenny.com.
How are prices estimated?
They are estimates, not quotes.
- Prices start from the U.S. Bureau of Labor Statistics (BLS) Average Price Data, adjusted for your Census region: Northeast, Midwest, South or West. Mealpenny uses the first 3 digits of your ZIP code, on your phone, to pick the region. Skip the ZIP and you get U.S. average prices.
- Where BLS doesn't track an item, we use a documented estimate.
- We price the packages you actually buy. If a recipe needs 1.5 cups of crushed tomatoes, we count a whole 28 oz can, and if two dinners share that can, it's counted once.
- Week totals are shown as a range, from 15% under to 15% over our point estimate.
- Pantry basics like salt, oil and spices are listed separately and aren't included in the estimate.
In the app: Settings → How prices are estimated shows your region and the date of the price data.
Why was my receipt different?
Your store, brands, sales, loyalty discounts, package sizes and sales tax all change the real total. Treat the range as a planning guide.
My week is over budget
If no plan fits, Mealpenny shows the cheapest week it found and how far over it is. Try swapping a dinner, allowing more cooking time, removing a filter, or raising the budget in Settings.
How do I cancel my subscription?
- Open the Settings app on your iPhone.
- Tap your name, then Subscriptions.
- Tap Mealpenny, then Cancel Subscription.
To avoid being charged, cancel at least 24 hours before your free trial or current period ends. You keep access until the period you paid for ends. Deleting the app does not cancel a subscription. We can't cancel for you, because Apple manages the billing.
Can I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
How do I restore my purchase?
Make sure you're signed in to the App Store with the Apple ID you subscribed with. Then, in Mealpenny, go to Settings → Restore purchases (it's also on the subscription screen). There's no Mealpenny account to log in to.
Allergies and diets
Mealpenny can leave out recipes containing the allergens you choose (milk, eggs, fish, shellfish, tree nuts, peanuts, wheat, soy, sesame), based on its own ingredient list. Brands and products vary and can contain or come into contact with allergens. Always read product labels and check every ingredient yourself.
Diet options (vegetarian, vegan, pescatarian, gluten-free, dairy-free, high-protein) are preferences, not medical or nutrition advice.
Other questions
How do I change my budget or household?
Settings → Your preferences. Saving a change rebuilds your week.
How do I swap a dinner or get a new week?
Tap Swap on any dinner card. New week at the top of This week plans fresh dinners. A new week also starts automatically 7 days after the last one.
How do I turn the Sunday reminder on or off?
Settings → Sunday reminder. It's a notification on your phone at 10:00 AM on Sundays.
How do I delete my data?
Settings → Reset all data, or delete the app. Your preferences and plans are stored only on your phone. For subscription records, see the Privacy Policy.